Understanding Emotional Intelligence:

Emotional Intelligence (EI) is the awareness of emotions within ourselves and others and how our emotions influence relationships. EI is about how we use our emotions effectively to maximize our relationships.

Understanding and developing our EI is a catalyst to improving leadership, client service, recruitment, retention, team work and overall competitive advantage.

• Employees who are engaged in their work, and loyal to their organization, attribute this to positive relationships with their supervisor. (In fact most people leave employers because of poor relationships.) 
• ‘Organizations that have a climate where employees feel a strong sense of relationship (i.e. are emotionally engaged) have significantly higher profitability; emotional intelligence appears key to this competitive advantage.’ (Freedman & Everett, 2004)
• Developing EI will lead to improved working relationships which are vital to increasing productivity, quality, customer/client service, sales and customer loyalty.

EI is particularly important for Executives who have the challenge of leading by example and engaging their followers (transformational leaders). Leaders demonstrate their effectiveness through building relationships and inspiring followers to contribute to the competitive advantage of the organization. For this reason, it is imperative that leaders ‘demonstrate’ to others the value of self-awareness and engagement in the workplace, through increasing their own self-awareness and actively engaging in their own personal and professional development.

Individual EI Assessment

Complete the BarON EQ-I assessment instrument, receive feedback and coaching to integrate the assessment results. This service is delivered through an interactive 5 – 6 hour process which will provide you with feedback on the EI areas of Self-Regard; Emotional Self-Awareness; Assertiveness; Independence; Self-Actualization; Empathy; Social Responsibility; Interpersonal Relationship;  Stress Tolerance; Impulse Control;  Reality Testing; Flexibility;  Problem Solving; Optimism and Happiness.

EQ-i 360 Assessment

An assessment of your EI using input from superiors peers and subordinates. The EQ-i 360 gives you a comprehensive appreciation of your EI from the perspective of others. Feedback and Coaching are designed to assist you in understanding how you can narrow the gaps and build on your emotional strengths in the workplace. This service is delivered through a 7-8 hour professional consulting process.